As parents we tend to worry about how the decisions we make for our children will impact them later in life. We can’t possibly know for certain if, when and how what we do will affect them. …

This could’ve really been an email

Meetings come in all kinds of flavours. Some are to disperse information in a uniform manner. Some are to collect information. Some are to deliver bad news, while others are celebrations. Meetings aren’t inherently bad, however some folks give meetings a bad rep.

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I truly believe meetings can be productivity…

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It’s been a while since I’ve had a first day at a job. It’s been over 14 years. I’m anxious about it but not as much as I thought I would be. I actually feel very ready.

You see, on my first first day I was inexperienced. I had no…

When your customers ask you a question, take the time to answer it. If they ask more than one, find a way to answer them all. When questions are asked, customers are looking for solutions, reassurance or general information. …

A collection of recommendations from those who are already doing it

Photo by Priscilla Du Preez on Unsplash

One of the first things I see when I open up Medium is success stories. There are many examples of people doing well and earning hundreds or sometimes thousands of dollars for their articles. I long to be in the company of those people. I am inspired and encouraged by…

K. Robertson

I am magical. A lover of love, food and Christmas. Work? Customer retention and operations.

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